The Assistant must have outstanding communication skills in both English and Spanish. This position requires strong organizational and interpersonal skills, able to perform well in a multitasking environment.

The ideal candidate will have some background in customer service as well as office administrator experience.

Main Duties

• Prepares reports for all Board of Director meetings.
• In charge of providing informational brochures and membership applications as well as answering the questions of potential members. 
• Develops member recruitment and retention campaigns
• Implements each stage of the membership development process
• Develops general marketing campaigns to promote the HCCUSA's mission and purpose and ensure these are coordinated with recruitment and retention activity
• Maintains regular contact with volunteer committees, providing them with support and assistance on activity that relates to membership development and advise them about policies, training and member benefits 
• Interprets membership recruitment and retention statistics and review member research and make recommendations
• Maintains accurate membership records and marketing databases
• Promotes and sells the Chambers' memberships and services and suggest or invite members to consider using (or upgrading to) other Partners products and services
• Keeps records and produce reports showing the results of recruitment and retention activity, marketing campaigns, member involvement and non-renewals
• Maintains a calendar of recruitment and retention activities, key events and meetings
• Mails out invitations to all new members who have joined since the previous Orientation.
• Places outgoing calls to members to remind them about membership fees due
• Keeps a incoming and outgoing calls record for the HCCUSA.
• Mails information, brochures and/or applications to satisfy requests and record this information in monthly report for the Board of Directors.
• Calls potential new members. These are people who have requested information from HCCUSA or former members. Mails informational brochures, membership applications, a monthly Newsletter and a Networking Meeting Agenda.

CONTACT INFO:

If interested, please send your resume by fax to (513)458-6610.

No phone calls please.