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  • AT&T Dayton Call Center Sales Representatives

    Job Description
    Call Center Sales Representative

    Are you a proven seller? Is being part of an award-winning team that passionately cares about customers and delivers best-in-class products and services important to you? Then you'll love being a member of our sales team. Our call center sales representatives are the front line of our company, selling the latest in cutting edge technology, identifying opportunities and providing solutions to address our customers' needs.


    What does it take to be a proven seller? Courtesy, professionalism, product knowledge, and sales techniques to build customer relationships. The goal? Help customers and provide them with solutions through proven sales techniques. We'll get you started by providing on-the-job sales training and resources. On our team, you'll be an important part of shaping our customer experience – from generating revenue through sales, customer retention, to answering questions.


    What you'll do as a Sales Consultant in our Customer Loyalty Group:

     
    • Take inbound calls and utilize proven sales and saves techniques to build customer relationships, enhance the customer’s experience, maintain customer loyalty, and sell new products.
    • Opportunity to consistently meet or exceed sales quotas and service objectives to earn extra cash.
    • Interact proficiently with a variety of online systems to provide the right solutions that meets the customer's needs.
    • Responsible for lowering customer resistance and saving customers that are calling to disconnect service by using discovery questions to create needs.
    Bottom line? When our customers think of AT&T, they'll think of you.

    WHAT'S IN IT FOR YOU?
    •Start with the paycheck: Average Earnings over $62K! (includes base pay plus commissions)

    •Additional financial incentives are currently available based on performance AND you receive an automatic pay increase every 6 months of active service up to top pay!!

    Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources, plus a 50% off your AT&T wireless service and discounts on other AT&T products and services. 
    Click link to view.

    Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.


    If you're 18 years or older, let's talk.

    Our Call Center Sales Representative must be able to:
    • Satisfactorily complete on-the-job and/or classroom training
    • Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
    • Work day, evening, holiday, night, weekend and/or split shifts if required
    • AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
    • Qualify on pre-employment screening
    • Operate a computer and have basic keyboarding skills

    Study Guides for pre-employment screening (click the links below to open the various study guides)



    Customer Experience Assessment - Sales (CEA Sales)

    Customer Service Assessment


     
    Job ID 2051403