• Service and Support Administrator (SSA)

    Hamilton County Disabilities Services
    Job Description
    TITLE:                  Service and Support Administrator (SSA)
    LOCATION:          Kingsley Center
          5093 Kingsley Drive
          Cincinnati, OH  45227
    QUALIFICATIONS:  Bachelor's degree required; a degree in psychology, special education, human services, or related field preferred.  One (1) year experience working with individuals with Developmental Disabilities in a vocational, residential, case management or treatment program or equivalent preferred.  Eligible for Ohio Department of Developmental Disabilities (DODD) SSA certification.  Meets Agency's driver’s insurability requirements.
    DUTIES:         (Not intended to describe all duties.)
    Facilitates and assists the individual and/or family in the development of a single service plan; assigns or clarifies responsibilities among team members, providers, and community resources; develops goals and action plans for implementation.
    Assists individuals and families in identifying and selecting services and support and in obtaining and maintaining benefits; coordinates and facilitates the planning, provision of services, supports, and documentation of an overall service delivery plan; funding, and other services; assists individuals and families in selecting providers.
    Serves as the primary point of contact for assigned individuals and families; participates as a member of the individual’s interdisciplinary team when acting as technical resource.
    Assures, with supervisory support, that all required documentation is completed and maintained in a timely and accurate manner consistent with all regulatory requirements (federal and state laws, Agency policy).
    Monitors the individual plan for compliance and quality in service delivery; communicates rights to individuals.
    Prepares case notes, reports, evaluations, and summaries; maintains confidentiality of individual files.
    Collaborates with other staff to problem solve; identify resources and gaps in service provisions.
    Complies with guidelines established by DODD and HCDDS regarding reporting abuse, neglect, and other incidents related to Major Unusual Incidents (MUI).
    Attends meetings, seminars, and conferences to develop knowledge of current best practices; participates in division, agency, local, and/or state meetings as assigned by the supervisor.
    Maintains required licenses and/or certifications.
    Travels to various locations throughout the county for the purpose of service planning and monitoring in a safe, efficient, and effective manner in accordance with agency procedures.
    Works a flexible and rotating schedule; involving an “on-call” assignment.
    Annual Salary:  $38,190.10 (based on 36.25 hours/week)
    Generous Health and Dental Insurance Plans
    Ohio Public Employee’s Retirement System
     Please apply online at:
     All applications must be submitted by March 24, 2020 at 9:00am.
    Contact Information