• Personal Banker - Call Center

    Citi Group
    Job Description
    This is an incentive eligible position! 
    Hourly compensation rates for this role start at over $16 per hour
    Evening shifts include 10% shift differential bringing starting pay to
    over $18 per hour before incentive bonuses are added!
    Join the Citi team!  We value our employees and offer a highly competitive salary along with great benefits!
    • All Citi employees enjoy a comprehensive benefit package that includes health benefits (medical, dental, Rx, and vision) from Day One. 
    • We also offer Tuition Reimbursement, 401K match and employee discounts.
    • All employees receive generous time off package that includes an annual company paid Volunteer Day to give back to our community.
    • Our Florence, KY office offers a cafeteria and on-site fitness center and health clinic along with a business casual dress code within a collaborative team environment.  Our location is a strategic site for Citi, with multiple lines of business located on our campus to grow your career.

      This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures

    • Minimum 1 to 2 years of sales and customer service experience (financial services, call center, retail, etc.)
    • Excellent communication, decision making, persuasion and problem resolution skills
    • Experience working in fast-paced, goal oriented and team based structured environment
    • Proficiency with Windows based applications (ability to navigate within multiple screens)
    • High School Diploma, GED or relevant experience required
    • A strong interest in continued  learning and career advancement opportunities.
    Contact Information