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  • Police Clerk

    Mount St. Joseph University
    Job Description

    Status: Non-Exempt

    Classification: Full-time

    Purpose: Under the immediate supervision of the Police Chief, Lieutenant, Sergeant, or on-duty supervisor, this person is responsible for providing various clerical related duties to support the services of the University and the Campus Police Department.

    • Maintains and updates the current Crisis Management Plan
    • Maintains and updates the Campus Police Department’s web page
    • Assists with the collation, coordination, and review of Clery related documents to include: gathering crime and disciplinary referral data from various internal and external sources, such as the Office of Student Affairs and local law enforcement agencies
    • Ensures compliance with the daily crime and fire log requirements
    • Greets visitors to the Campus Police office and notifies the staff of their arrival
    • Answer telephone calls to the Campus Police office
    • Make and print ID cards
    • Order and maintain a supply of office supplies
    • Assist in making “No Parking” signs
    • Enter purchase order information
    • Assist with scheduling of Student Dispatchers
    • Enter Incident Reports into the Records Management System (RMS)
    • Provide directions and other information
    • Distribute and review email messages
    • Receive incoming calls to the Campus Police office
    • Maintain radio contact with on-duty officers
    • Monitor surveillance cameras
    • Contact Hamilton County Communications Center during a time of an emergency
    • Other duties as assigned by a supervisory officer
    • Hours worked are at the discretion of the department

    Primary Contacts: Students, staff and guests

    Supervision Exercised: None

    Supervision Received: Immediate Supervision – Lieutenant, Sergeant, or On-Duty Supervisor                                                    

    Qualifications

    A demonstrated ability and commitment to diversity, equity, and inclusion.

    Education: High School Diploma

    Experience: 1 Year related experience preferred

    Specialized Training: Training will be provided in order to demonstrate the ability to use Police Department radio; telephone; copy machine; fax machine; and, video cameras.  Training to allow for the use of the RCIC system.

    Skills/Attributes:        

    Customer Service:      

    • Provide exceptional service in all responsibilities and interactions with students, staff, and guests while demonstrating versatility in handling each situation.
    • Adapt, willingly and quickly, to changing needs and priorities of students, staff, and guests with the expectation that the person can identify and anticipate the needs of the customer.
    • Demonstrate an ability to recognize, appreciate and serve culturally diverse populations and other special needs of customers.
    • Demonstrate and enthusiastic approach to assigned duties.

    Teamwork:

    • Collaborate and communicate with other members of the Campus Police Department staff  in order to make a cohesive working relationship
    • Collaborate. Communicate and cooperate with other Campus Police staff members in order to achieve Department goals
    • Willingly assist with other Campus Police Department responsibilities, as needed

    Communication:

    • Develop and maintain an effective, productive and courteous relationship with students, staff, and guests while maintaining a professional attitude.
    • Demonstrate strong interpersonal and organizational skills
    • Be courteous and respectful
    • Demonstrate strong written, verbal and electronic communication skills.
    • Communicate clear and concise information while listening well to others.

    Initiative:         

    • Take immediate and independent action when necessary
    • Accomplish assigned tasks while being cognizant of assigned deadlines and ensuring proper follow-up is completed when needed

    Technical:               

    • Proficient in Microsoft Office and Excel
    • Demonstrate an understanding of how to use the current video camera system
    • Demonstrate the ability to use a police radio system
    • Demonstrate the ability to use the current ID system

                Physical Demands:                     

    • Long periods in a seated position
    • Extensive customer contact
    • Maintain confidentiality       

    To apply, please upload e-note, resume, and contact information with three professional references on our website.

    A review of resumes will begin immediately and continue until the position is filled.

    Please click here to review the University's Non-Discrimination Policy.

    Mount St. Joseph University is an Equal Opportunity Employer

    Contact Information