• Accounts Receivable Manager-Hospital Billing/Transplant

    Cincinnati Children's Hospital Medical Center
    Job Description
    To manage daily billing and collection activities as well as participate in the planning, design, measurement, and improvement of services to meet departmental goals.

    ·Operations Management/Improvements
    Oversee that billing and collection processes and internal controls are effectively carried out by staff and contracted vendors. Monitor quality and quantity of work to ensure accuracy and productivity. Ensure that daily work is accomplished accurately and timely. Produce and analyze reports of activities and financial results. Initiate activities to improve results, handle new requirements, and meet departmental goals. Apply and improve upon technology to advance use of automation. Manage administrative tasks such as ordering supplies and equipment, approving payroll, and other assigned duties. Manage activities within budget.

    ·Staff Management
    Ensure that a sufficient number of qualified and competent persons are available to accomplish the goals, strategies and tactics of the department. Manage the selection, development, motivation, appraisal and discipline of reporting personnel. Provide management to assigned staff for carrying out department goals and objectives and medical center mission and values. Prepare and present annual performance evaluations. Make job requirements and goals for each position clear to employees and provide sufficient training to achieve the desired level of competency; document evidence of competence on an annual basis. Maintain accurate records of time worked by staff and ensure appropriate coverage as required by the department.

    ·Collaborative Relationships
    Develop collaborative professional relationships with Revenue Cycle staff as well as the clinical partners, medical division personnel, external vendors, and government and non-government payors. Respond to requests quickly and effectively; appropriately pulls in additional resources and personnel to respond to issues. Effectively communicates/works with team members and manages client expectations. Identifies and understands customer needs and expectations and meets them. Exercise good customer service skills with internal and external customers. Cooperate with CCHMC administrative areas such as Human Resources, Accounting, Legal, etc. in meeting requests and enforcing standards.

    ·Coaching and Development Management
    Accurately assessing others' strengths and development needs; giving informative and constructive feedback in a manner that enhances others motivation; providing challenging assignments and opportunities for development; helping others overcome setbacks and learn from experience.
    ·Bachelor's degree in a finance related field OR Related Discipline
    ·5 years of experience in a complex medical center

    ·Experience as a supervisor or lead team member of healthcare receivables in hospital/professional/lab billing