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  • Maintenance Supervisor

    Job Description
    Organizational Overview:
     
    3CDC is a private, non-profit, full-service, real estate development and finance organization focused on revitalizing Cincinnati’s urban core in partnership with the City of Cincinnati and the Cincinnati corporate community.  3CDC’s work is specifically focused on the Central Business District and in the Over-the-Rhine neighborhood.  3CDC invests in and develops residential, office and retail properties, parking facilities and civic spaces.  3CDC also manages multiple real estate assets and provides event production services and management for four major civic Spaces - Fountain Square, Washington Park, Zeigler Park and Memorial Hall.  With an annual operating budget of $9.1 million, 3CDC has a staff of approximately 100 full time and 120 part-time employees engaged in real estate development, asset management, event production, civic space operations, marketing, public relations, fundraising, finance and accounting.  To date, 3CDC has invested in real estate projects totaling over $1.4 billion.  In addition, 3CDC manages over 30 assets with annual operating revenues totaling more than $29 million. 
     
    3CDC also manages The Cincinnati Equity Fund and the Cincinnati New Markets Fund (the Funds). These investment funds, totaling about $146 million, provide necessary financial capital to 3CDC’s development projects.
     
    Job Summary:
     
    3CDC currently owns and manages over 65 commercial spaces, including retailers, restaurants, and offices, which require ongoing maintenance and property management. The Maintenance Coordinator will assist the Asset Management and Development teams by attending to general maintenance issues and facilitating repairs for all 3CDC assets. This will require “hands on” services, such as painting, changing furnace filters, changing light bulbs, minor repair work, and other similar tasks. In some cases, it may be necessary to respond to requests made after hours and on weekends.
     
    3CDC owns vacant buildings and lots that require periodic maintenance and inspections. The Maintenance Coordinator will be responsible for addressing issues at vacant buildings, such as coordinating building clean-outs, securing openings, and arranging for stabilization repairs as needed, as well as developing a program to keep vacant lots clean and free of litter and debris.
     
    In addition to field work, the Maintenance Supervisor will be expected to track asset spending, manage budgets, process invoices, work with 3CDC accounting team to create tenant receivables, and various other office responsibilities.
     
     
    Tasks:
    The Maintenance Supervisor’s responsibilities include, but are not necessarily limited to, working with the Asset Management and Development Team to accomplish the following:

     
    • Maintenance for 3CDC assets
    • Preventative maintenance coordination for commercial assets, including but not limited to, janitorial services, HVAC PM, and backflow inspections
    • Serve as the primary point of contact for tenants, and work to maintain tenant satisfaction
    • Vacant lot maintenance program; including removing debris, litter and weeds as needed
    • Vacant building assessments and repairs as needed, including securing openings, minor roofing and downspout repairs, and other tasks necessary to bring vacant buildings into compliance with city building codes
    • After hours and weekend availability to address emergency issues
    • Budgeting and expense tracking for all assets, at the direction of the Sr. Asset Manager
    • Effectively track and manage work orders, keeping appropriate staff members informed on progress and completion
       
    This job description is not intended to be all inclusive.  The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required.
     
    Qualifications
    • Minimum of 5 years of experience in property management, maintenance, or general construction / general trade experience
    • Excellent customer service skills
    • Strong verbal and written communication
    • Ability to remain calm and work effectively under pressure
    • Personable, positive, and enthusiastic attitude with capability to deal effectively with people
    • Ability and willingness to be on call for nights and weekend work as needed
     
    Skills or specialized knowledge:   
    • Must be proficient in Microsoft Outlook, Word, Excel and Power Point
    • Must be able to maintain the highest degree of confidentiality.
     
    Physical and Mental Demands:
    • Ability to perform manual labor
    • Spending time outdoors, often standing up, for long periods of time
    • Work hours will include nights and weekends as needed
    • Frequently required to sit at a desk/workstation for long periods of time.
    • Ability to work at a computer terminal for an extended period.
    • Ability to lift at least 50 lbs
    • Digital dexterity and hand/eye coordination in operation of office equipment.
    • Able to speak and hear employees on the phone or in person.
    • Body motor skills sufficient to enable employee to move around the office environment.
    • Additional mental requirements:compare, decide direct, problem solve, analyze, instruct, and interpret.
    The ability to work well under stress.
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