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  • Bilingual Case Manager

    Catholic Charities of Southwestern Ohio (Su Casa Hispanic Center of Cincinnati)
    Job Description
    POSITION TITLE:    Bilingual Case Manager          
    FLSA STATUS:         Non-Exempt
    DEPARTMENT:       Su Casa                                                    
    REPORTS TO:          Case Management Supervisor, Su Casa                                       
    SUPERVISORY:       No   
    WORK HOURS:       37.5                                                          
    LOCATION:             Cincinnati
    DATE:                       December 2018
     
     
     
    Position Summary:
    Position provides intensive case management services to newly arriving families and unaccompanied children from Latin America. Case manager provides assessment of family’s needs, development of individualized service plan, and case management to eliminate identified barriers.  Case manager works collaboratively with community and internal partners to establish a continuum of care for families and youth to meet their most pressing needs.
     
    Essential Job Functions:
     
    1. Outreach to identified Latino communities to identify newly arriving families and youth for case management services.
    2. Complete intake and assessments on all families and individuals assigned to case load within 7 business days of referral, in a location that is convenient to those served.
    3. Develop family-centered individualized service plans for all families and youth on assigned case load. Assist families and youth to achieve the goals identified in the individualized service plan by working with the families to eliminate barriers.
    4. Connect families to community resources to help them address needs that benefit their daily functioning.
    5. Maintain case files with the required documentation standards per program guidelines. Complete case notes for all client interactions and ensure information is entered into the electronic program database in a timely manner per documentation guidelines.
    6. Track all referrals and support of clients and complete all documents required for proper referral.
    7. Encourage the utilization of Catholic Charities and community network resources to forward the best interests of those served.
    8. Maintain proper communication with individuals and families served, partners, agencies, CCSWO, and the community.
    9. Other duties as assigned by immediate supervisor.
     
    Supervisory Responsibilities: None
     
     
     
    Qualifications and Skills Requirements:
    1. Bachelor degree in social work, sociology, psychology, or another related field required 
    2. Demonstrated knowledge of local community social services, ability to work with partners and groups, knowledge about family preservation, kinship care and child welfare, and experience working with immigrant populations
    3. Demonstrated excellent communication skills, both oral and written, in English and Spanish
    4. A valid driver’s license, proof of auto insurance, and access to a personal vehicle will be required
    5. Proficient in utilization of electronic record keeping and Microsoft Office Suite
    6. Two years applicable experience
    Organizational Responsibility: 
    Employees of Catholic Charities Southwestern Ohio will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of Catholic Charities. Employees will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Cincinnati or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.
    Work Environment:
    Typical office environment, with minimal exposure to excessive noise or adverse environmental issues
     
    Physical Demands:        
    Must be able to meet the following physical requirements, with or without reasonable accommodation:
     Use hands to manipulate, handle, feel, and control items or equipment;
     Talk to other employees/clients and hear them;
     See and be able to read, write, and interpret written documents;
     Occasionally lift and move objects weighing up to 15 pounds.
     If you meet the qualifications and would like to apply, please submit a cover letter, including salary requirements, along with a current resume to: Nathalie Rocha, Human Resources Assistant, nrocha@ccswoh.org
    Contact Information