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  • MAINTENANCE TECHNICIAN I

    Charter Communications
    Job Description
    MAINTENANCE TECHNICIAN I

    Blue Ash Area

     Requisition Number: 259319BR
    Location: United States - Ohio - Blue Ash
    Area of Interest: Field Operations, Field Technician, Maintenance Technician
    Position Type: Full Time

    JOB SUMMARY
    Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company s Engineering Standards and Network Protection Policy.

    MAJOR DUTIES AND RESPONSIBILITIES
    Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process

    Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax

    Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress

    Read and interpret equipment schematics

    As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment

    Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications

    Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems

    Perform basic telephony troubleshooting to support medical no dial tones

    Communicate with ROC/Dispatch to update progress on escalated tickets

    Resolve system outages as directed

    Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc.

    Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies

    Adhere to company, industry, local, state and federal regulations and standards, as applicable

    Know, understand and follow company policy
    Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs

    Under supervision, optimize HFC optical nodes

    May collaborate with construction personnel on new build and plant modifications, as directed

    Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response)

    Perform other duties as requested

    REQUIRED QUALIFICATIONS
    Skills/Abilities and Knowledge
    Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner
    Ability to work independently
    Ability to prioritize and organize effectively
    Knowledge of basic mathematics and electronics
    Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
    Ability to accurately measure distances, using tapes or other measuring devices
    Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds)
    Ability to climb poles using gaffs, hooks and climbing belt as needed
    Ability to differentiate between different sizes and colors of wires
    Ability to dig in all types of soil to bury cable
    Ability to make cable connections in tight spaces by bending, reaching, twisting
    Ability to operate appropriate computer or test equipment associated with position
    Ability to perform job from high places (i.e. poles and roofs)
    Ability to use hand tools, test tools and web based tools
    Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
    Ability to work while standing 50 - 70% of the time
    Ability to work with small components and wires to make cable connections

    Education
    High school diploma or equivalent work experience

    Certifications and/or Licenses
    Valid driver's license with satisfactory driving record within Company required standards

    PREFERRED QUALIFICATIONS
    Skills/Abilities and Knowledge
    Basic understanding of HFC networks
    Basic understanding of RF, AC, DC
    Basic understanding of customer premise network
    Experience with splicing coax cable
    Knowledge of company products and services
    Broadband industry and vendor specific certifications and training (NCTI, SCTE)

    Related Work Experience
    Telecommunications Installation/Service
    Coax and/or fiber network installation and maintenance

    WORKING CONDITIONS
    Work outdoors in all kinds of weather and at all times of the day or night
    Work performed near power lines and electricity
    Work performed at various heights above ground on telephone/power poles
    Work and travel in inclement weather
    Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions
    Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc.
    Secondary on-call rotation may be required

    The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. FCC Unit: 13539 Business Unit: Field Operations Apply Now Apply Later

    The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
    Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
    Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.
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