• Family Linking Services for the Sept. 19 Mexican Earthquake

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    September 27, 2017

    As you know, another very serious earthquake has struck in Mexico.  Below is information about how Red Cross can assist people trying to locate family members in the affected areas. 
    Situation Update
    On September 19, 2017, a magnitude 7.1 earthquake struck the Mexican states of Puebla, Morelos and Mexico, including in the capital, Mexico City. The epicenter was located 7.5 miles southeast of Axochiapan, Morelos. Multiple buildings have collapsed in the affected areas resulting in numerous deaths. Phone lines and electricity grids have been intermittently working in the affected areas but consistent connectivity has been a challenge.
    RFL Response
    The Mexican Red Cross is accepting tracing inquiries from individuals seeking news of their loved ones who have been missing since the September 19th earthquake.
    Inquiries will be accepted that meet the following criteria:
    ·         Sought persons who have been missing since the earthquake struck on September 19 2017, and were in regular contact with their relatives in the United States before contact was lost.
    ·         For immediate family members ONLY (parents, siblings, children, spouses, fiancées, grandparents or legal guardians) who are not U.S. citizens.
    Inquiries concerning U.S. citizens should be referred to the U.S. Department of State, Office of Overseas Citizens Services, at 1-888-407-4747 and http://www.usa.gov/directory/federal/overseas-citizens-services.shtml.
    In addition to submitting an inquiry through the Red Cross, please advise clients to continue to attempt to contact their relatives. The following advice may be helpful.
    ·         keep calling, sending text messages and trying to connect via email or social media; calling during off-peak hours may help to get through clogged phone lines
    ·         contact other family members or neighbors who live nearby or may also be concerned about the sought person

    Paula McIntosh